What does it mean to be an Authorized Dealer?
Being an authorized dealer allows us to offer a Manufacturers Warranty on all of our new luxury watches and designer jewelry. It is the manufacturers certification that we are an accredited business and that all of our merchandise comes from a notable and certain origin.
The internet can be a dubious and bewildering environment. Due to its inherent suspect nature, we do not make any sales online. Doing so is frowned upon by our manufacturers and we fully comply with their wishes that all sales be completed offline, where the proper attention and service can be devoted to these luxury goods.
We are a brick and mortar store located in Montreal, Quebec, Canada. Please email or call us at 514-845-8878 and we will give you the attention you deserve.
What methods of payment do we accept?
We accept credit cards (Visa, American Express and Mastercard) over the phone, but we have to ship to the credit card billing address. We do not accept credit cards from overseas (we are located in Canada), because we cannot do an address verification. What we do accept from overseas is a "Direct Wire Transfer" and will ship once the funds clear.
What's our policy on trade-ins?
In the scope of increasing the buying power of our clients, we accept trade-ins. Our long history in the luxury watch market allows for in-store inspection and appraisal of your watches.
What experience do we offer in the luxury watch and designer jewelry business?
Over the past 27 years, Matt Baily has accumulated vital experience for buying and selling high-end goods. During that time, Matt's love for designer jewelry and luxury watches grew and culminated in the opening of the Matt Baily boutique. The store, located in Montreal, Quebec, is dedicated solely to jewelry and timepieces and all our salespeople are specialized in the field. Our cumulative expertise makes for great conversation, service, and allows us to give a one-year in-store warranty for all our pre-owned pieces.
What's the availability of our items?
MattBaily.ca is a promotional website for Matt Baily Jewelry & Watches, a real store located in Montreal, Quebec, Canada. For this reason, all items are subject to prior sale in store.
Prices for all our items are subject to change without notice. Despite our best efforts, and in very rare instances, the items in our catalogue can be mispriced. For this reason we cannot guarantee the availability of our products at the prices listed on this site.
What sort of warranty do you offer on your Pre-Owned Watches?
All our pre-owned watches come with a 1-year limited in-store warranty on the watch's movement only. Our warranty covers neglect, on our part, in the maintenace of the movement. Our warranty excludes watch case, watch bracelet, battery, straps, crown/stem, crystal/glass and any damage to watch such as misuse, accidents, abuse, everyday wear and tear or neglect. If watch is opened or serviced, the warranty is immediately void.
What's your privacy policy?
We are committed to safeguarding your personal information and will never sell, swap, trade or pass along to any third party any of your private information.
Your name, address, credit card information, telephone numbers, email address & all other private information will always remain confidential.
Your personal information will be used solely for billing & shipping applications.